Website/Application Terms of Use

This document outlines the terms for using the Zukisa Capital (Pty) Ltd website (www.Zukisa360asset.co.za) and any associated mobile applications ("Site"). Please read these terms carefully before using the Site.By accessing and using the Site, you agree to these Terms of Use. Additional terms may apply to specific areas or services. Zukisa Capital may update this Agreement at any time without prior notice, and your continued use constitutes acceptance of the updated terms.

1. Use of Site

You may use the Site, Content, and Services for personal, non-commercial purposes only. All Content remains the property of Zukisa Capital or its licensors. You may not modify, copy, distribute, transmit, or create derivative works from any Content except as expressly permitted.

1.1 Prohibited Conduct

You agree not to:

Use the Chatbot for commercial purposes, automated queries, or harmful content generation.

Attempt to bypass safeguards or manipulate the Chatbot.

Share unlawful content, infringing material, or unnecessary personal information.

Violations may result in immediate suspension or termination of access without notice.

2. Copyright

All Site Content is protected by South African and international copyright laws and belongs to Zukisa Capital or its partners. You may download and reprint Content for personal, non-commercial use only. Organisational users may use Content for internal educational purposes unless otherwise specified.

3. Trademarks

You may not use any marks or logos from the Site without prior written permission from the trademark owner.

. Third-Party Links

Links to third-party websites are provided for convenience only. Zukisa Capital does not endorse or take responsibility for any third-party sites, content, or services accessed through these links.

5. Downloading Files

Zukisa Capital does not guarantee that downloadable files are free from viruses or harmful code.

6. Software

Any software available for download is governed by its accompanying end-user license agreement. Downloading indicates acceptance of those terms.

7. Cookies

Your use of the Site assigns a unique cookie ID that enables us to provide Services.

8. Complaints

8.1 How to Complain

Email your complaint to info@Zukisa360asset.co.za.

8.2 How We Handle Complaints
We will:

Acknowledge your complaint promptly in writing

Handle it fairly and timely

Provide a response within four weeks

Give written reasons if the complaint is not resolved in your favour

Advise you of your rights to pursue the matter with the relevant regulatory authority within six months

9. Disclaimer of Warranties

The Site, Service, and Content are provided "as is" and "as available." Zukisa Capital makes no warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure, or that defects will be corrected.

9.1 Accuracy and Limitations

The Chatbot provides information for informational purposes only and may generate inaccurate responses. You must independently verify any information provided. Zukisa Capital is not liable for decisions or losses arising from reliance on Chatbot output.

10. Limitation of Liability

Zukisa Capital is not liable for any damages arising from your use of or inability to use the Site, Service, or Content, including direct, incidental, consequential, or exemplary damages. If you are dissatisfied, your sole remedy is to stop using the Site. Liability shall not exceed the value of fees paid in the first 12 months of the relevant service contract.

11. Indemnity

You agree to indemnify and hold Zukisa Capital harmless from all claims, losses, damages, and costs arising from your use or misuse of the Site, Service, or Content, or any violation of this Agreement.

12. Privacy

By using the Site, you agree to Zukisa Capital's Privacy Policy, available at www.Zukisa360asset.co.za. Zukisa Capital or its affiliates may contact you about service changes or new offerings.

12.1 Data Usage and Privacy

Any information shared with the Chatbot ("User Input") will be processed in accordance with our Privacy Policy. We do not use User Input to train AI models. User Input is used only for providing responses, debugging, and legal compliance.

13. User Conduct

You agree to use the Site only for lawful purposes. You may not compromise Site security, interfere with others' access, modify Content, or attempt to access restricted Content. You must not infringe on third-party rights.

14. Unsolicited Ideas

Zukisa Capital does not accept unsolicited ideas. If you submit ideas despite this request, they become Zukisa Capital's property without compensation, and we have no obligation to keep them confidential or return them. We do welcome feedback on our existing businesses.

15. Password Security

If you register on the Site, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

16. General Provisions

16.1 Entire Agreement

These Terms constitute the entire agreement. No waiver of any breach shall waive subsequent breaches.

16.2 Corrections

Zukisa Capital may correct errors or inaccuracies in Content at any time without notice but does not guarantee corrections.

16.3 Governing Law

This Agreement is governed by the laws of the Republic of South Africa.

16.4 Copyright Claims

Claims of copyright infringement should be sent to legal@Zukisa360asset.co.za for attention "Legal Advisor."