Last Updated: 15 July 2026
Zukisa Capital (Pty) Ltd and its affiliates ("Zukisa Capital", "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website at www.Zukisa360asset.co.za, our mobile application, and any related services (collectively, the "Site").
This Policy is designed to comply with the Protection of Personal Information Act, 4 of 2013 ("POPIA"), which gives effect to the constitutional right to privacy in South Africa . We also adhere to the voluntary privacy principles contained in the Electronic Communications and Transactions Act, 25 of 2002 .
By using our Site, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
We may collect the following categories of personal information:
Contact Details: Your name, email address, phone number, and physical address when you register, fill out forms, or contact us .
Identification Information: Where required for specific services, we may collect your ID number, passport details, or other verification documents.
Financial Information: Bank account details, credit/debit card information, or other payment information when you transact with us.
Communication Records: Records of your correspondence with us, including emails, phone calls (which may be recorded for training and quality purposes), and chat messages .
Employment Information: If you apply for a position with us, we may collect your CV, employment history, and other relevant details.
Technical Data: Your IP address, device type, browser type, operating system, and connection information .
Usage Data: Pages visited, time spent on pages, links clicked, and other interaction data.
Location Data: Approximate location based on your IP address.
Service Providers: Payment processors, identity verification services, and analytics providers.
Public Sources: Information lawfully available in the public domain.
You provide explicit consent, and
It is reasonably necessary for our services, or
We are required or permitted to do so by law .
To register and manage your account
To process transactions and payments
To provide customer support and respond to enquiries
To deliver products or services you have requested
To analyse website usage and improve user experience
To troubleshoot technical issues and enhance security
To develop new features and services
To send you service-related notifications and updates
To send promotional materials, newsletters, and marketing communications, only where you have given us your consent (which you may withdraw at any time)
To respond to your complaints or feedback
To comply with our legal obligations under POPIA, PAIA, and other applicable laws
To detect, prevent, and investigate fraud or security breaches
To cooperate with law enforcement or regulatory authorities
Service Providers: Third-party vendors who assist us with IT hosting, payment processing, identity verification, analytics, and customer support .
Professional Advisors: Legal, accounting, or other professional advisors where necessary.
Regulatory Authorities: Where required by law, court order, or to protect our legal rights .
Affiliated Companies: With our affiliates, as defined in our Terms of Use.
We never rent, trade, or sell your personal information to third parties for their own marketing purposes without your explicit consent .
Encryption: Secure (SSL) connections for data transmission
Access Controls: Restricting access to personal information to authorised personnel only
Firewalls and Anti-Virus: Regular updates and monitoring
Staff Training: Ensuring our employees understand their privacy obligations
Security Audits: Regular reviews of our security practices
While we take all reasonable precautions, no system is completely secure. We cannot guarantee the absolute security of your information transmitted to us.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, regulatory, or accounting requirements.
Active Accounts: Information is retained while your account is active and for a reasonable period thereafter.
Inactive Accounts: We may delete or anonymise your information after a period of inactivity, subject to legal obligations.
Records: We keep records of personal information collected and the specific purpose for which it was collected for at least one year from the date on which it was last used.
It is no longer necessary for the purposes for which it was collected
You withdraw your consent (and no other legal basis applies)
The information was unlawfully processed
To exercise any of these rights, please contact our Information Officer using the details in Section 13. We will respond to your request within a reasonable period, generally within four weeks .
We use cookies and similar tracking technologies to enhance your experience on our Site. For detailed information about our use of cookies, please refer to our Cookie Policy, available on our Site.
Our Site may contain links to third-party websites (such as affiliates, service providers, or social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit .
The recipient is subject to laws that provide an adequate level of protection, or
We have your consent, or
The transfer is necessary for the performance of a contract with you, or
Appropriate safeguards are in place (such as standard contractual clauses).
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The date at the top of this policy indicates when it was last updated.
We encourage you to review this page periodically for any changes. Your continued use of our Site after any changes constitutes your acceptance of the updated Privacy Policy.
This Privacy Policy is intended to comply with the Protection of Personal Information Act, 4 of 2013 (POPIA), the Electronic Communications and Transactions Act, 25 of 2002, and the Promotion of Access to Information Act, 2 of 2000 (PAIA).